Delivery & Returns

Delivery & Returns

If, after you have accepted delivery, you are not happy with what you ordered (e.g. you are not happy with the color or size), and wish to return the product, you may do so. You have a right to cancel your order within 14 days of receiving the product and all items should be returned in a saleable condition. Where goods are not being returned due to their being faulty (or quality related issue), you will be required to meet the cost of direct transport, return of the product to Bagz4you. All returns are addressed to our Warehouse based in The Netherlands:

Bagz4you B.V.
Lieven de Keystraat 77

The Netherlands

After your returned items have been received by us we will refund you in full the purchase costs. The refund will be within 14 days of your cancellation of the purchase.

Defective Products

Products should be checked upon delivery. If it appears that the products, at the time of delivery, are damaged or otherwise show material or manufacturing defects, please contact us per telephone or email to inform us of the details. In these circumstances, we will of course refund your purchase costs, and any costs you may incur in returning the purchase to Bagz4you, or if you prefer we will provide replacement products. If you wish to contact our Customer Service, you may do so at

Please note that if you return your purchase, you have to send the invoice and order number to us as well. Only when we received the invoice and order number, we will refund your purchase.

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